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Privacy Policy

Last updated: October 9, 2024

At Leproo, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from leproo.com (the "Site") or otherwise interact with us through our services (collectively, the "Services").

Please read this Privacy Policy carefully to understand how we handle your information. By using our Services, you agree to the practices described in this policy.


1. Personal Information We Collect

We collect personal information to provide and improve our Services, process your orders, and communicate with you. The types of personal information we collect include:

● Information You Provide Directly:
○ Contact details (name, email address, postal address, phone number)
○ Payment information (credit card details, billing and shipping addresses)
○ Account details (username, password)
○ Communications with us (customer support inquiries)
● Information Collected Automatically:
○ Usage data (IP address, browser type, operating system, pages viewed, access times)
○ Device information (device type, unique device identifiers)
○ Cookies and similar tracking technologies (more details below)


2. How We Use Your Personal Information

We use the personal information we collect to provide, improve, and personalize our Services. Specific purposes include:

● Order Processing: To process and fulfill your orders, including shipping, returns, and refunds.
● Customer Support: To respond to your inquiries and offer assistance with your purchases.
● Marketing: With your consent, we may send you promotional emails about our products or services. You can opt-out at any time by following the unsubscribe instructions in our emails.
● Analytics: To analyze usage trends and improve our website, products, and services.
● Legal Compliance: To comply with applicable laws, regulations, and legal obligations.


3. Sharing Your Personal Information

We only share your personal information with third parties as necessary to provide our Services or as required by law. Categories of third parties with whom we share information include:

● Service Providers:
We may share your information with third-party providers who assist us with order fulfillment, payment processing (e.g., Shopify), shipping, email delivery, and customer support.
● Compliance with Laws:
We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal request.
● Business Transfers:
In the event of a merger, sale, or other business transfer, your information may be transferred to a third party as part of the transaction.

We do not sell or rent your personal information to third parties for marketing purposes.


4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

● Order Information: We retain order information for tax, accounting, and legal purposes, typically for 7 years.
● Account Information: We retain your account information until you request its deletion.


5. Your Rights

Under EU law, you have specific rights regarding your personal information:

● Access: You have the right to request a copy of the personal data we hold about you.
● Correction: You can request that we correct or update your personal information if it is inaccurate or incomplete.
● Deletion: You can request the deletion of your personal data, provided that the data is no longer required for the purposes it was collected.
● Restriction: You have the right to request the restriction of processing your personal data in certain circumstances.
● Data Portability: You have the right to request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format.

● Objection: You can object to the processing of your personal data for direct marketing or other legitimate interests.

To exercise any of these rights, please contact us at info@leproo.com. We may require additional information to verify your identity before processing your request.


6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences, perform analytics, and deliver personalized content.

● Types of Cookies:
○ Essential Cookies: Required for the operation of our site (e.g., shopping cart functionality).
○ Performance Cookies: Help us analyze website traffic and usage patterns.
○ Targeting Cookies: Used for marketing and advertising purposes to deliver personalized ads.

You can control cookies by adjusting your browser settings, but please note that disabling cookies may affect the functionality of the site.


7. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure payment gateways.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information. In the event of a data breach, we will notify you and the appropriate authorities as required by law.


8. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside, including countries outside the European Economic Area (EEA). Where we transfer your data outside the EEA, we will ensure that adequate protection is in place, such as relying on Standard Contractual Clauses approved by the European Commission or transferring to countries deemed to provide an adequate level of protection.


9. Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us at info@leproo.com, and we will promptly remove the information.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page, and we will update the "Last updated" date at the top of the policy. It is your responsibility to review this policy periodically for any updates.


11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@leproo.com